Last updated: May 5th 2026

1. Introduction

These Terms & Conditions govern the use of the website and services provided by Clodagh Haircare.

By accessing this website, booking services, or purchasing digital products, you agree to comply with these terms.

2. Services

Clodagh Haircare provides trichology consultations, personalised hair programmes, educational resources, and digital products focused on hair and scalp wellness.

All services are provided for cosmetic and educational purposes only and do not replace medical care.

3. Bookings & Appointments

• Appointments must be booked through the official booking system.

• Full payment is required at the time of booking.

• Clients are responsible for attending appointments at the scheduled time.

Late arrivals may result in shortened consultation time.

4. Cancellation & Rescheduling Policy

• Appointments may be rescheduled with at least 12 hours’ notice.

• Late cancellations or missed appointments may be non-refundable.

• Clodagh Haircare reserves the right to refuse future bookings after repeated no-shows.

5. Digital Products & Programmes

All digital products, guides, and programmes are:

• non-refundable once accessed or downloaded

• for personal use only

• not permitted to be shared, copied, reproduced, or resold

Unauthorised distribution constitutes a breach of intellectual property rights.

6. Payments

Payments are processed securely through third-party payment providers - Stripe

Clodagh Haircare does not store payment card details.

7. Client Responsibilities

Clients agree to:

• Provide accurate information during consultations

• Follow recommendations responsibly

• Seek medical advice where necessary

• Understand results cannot be guaranteed

8. Intellectual Property

All website content including:

• text

• branding

• programmes

• images

• educational materials

are the intellectual property of Clodagh Haircare and may not be copied or used without written permission.

9. Limitation of Liability

Clodagh Haircare shall not be held liable for:

• individual variations in results

• allergic reactions or sensitivities

• misuse of products or recommendations

• decisions made without medical consultation

Use of services is at the client’s own discretion.

10. Website Use

You agree not to:

• misuse the website

• attempt unauthorised access

• copy or distribute website content unlawfully

11. Privacy

Use of this website is also governed by our Privacy Policy, which explains how personal data is collected and processed.

12. Changes to Terms

Clodagh Haircare reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

13. Governing Law

These Terms & Conditions are governed by applicable laws and regulations of the United Arab Emirates and European Union along with relevant international data protection standards where applicable.

14. Contact Information

Clodagh Haircare
Email: clodaghhaircare@clodaghhaircare.com
Website: www.clodaghhaircare.com