Last updated: May 5th 2026

1. Introduction

This Privacy Policy explains how Clodagh Haircare (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, make enquiries, book services, or engage with our trichology consultations and hair health programmes.

We are committed to protecting your privacy and handling your personal data transparently and securely.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information

• Name

• Email address

• Phone number

• Billing and payment information

• Appointment details

Consultation & Health Information

As part of providing personalised trichology services, we may collect:

• Hair and scalp history

• Lifestyle and wellbeing information

• Medical or hormonal background relevant to hair health

• Supplement or medication information voluntarily provided

• Scalp or hair photographs submitted by you

This information is collected solely for consultation, assessment, and programme design purposes.

Technical Information

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage data through cookies or analytics tools

3. How We Use Your Information

We use your information to:

• Provide trichology consultations and personalised hair programmes

• Manage bookings and appointments

• Process payments

• Communicate with you regarding services or enquiries

• Send appointment confirmations and follow-up information

• Improve website functionality and user experience

• Meet legal and regulatory obligations

We only collect information necessary to deliver our services safely and effectively.

4. Legal Basis for Processing

Your information is processed based on:

• Your consent

• Performance of a service agreement

• Legitimate business interests

• Compliance with legal obligations

You may withdraw consent at any time by contacting us.

5. Medical & Professional Disclaimer

Information collected during consultations is used for hair and scalp assessment purposes only.

Our services are educational and supportive in nature and do not replace medical diagnosis, treatment, or advice from a licensed medical professional.

6. Data Sharing

We do not sell or rent your personal information.

Your data may be shared only with trusted third parties necessary to operate our business, including:

• Website hosting provider

• Online booking platform

• Payment processors

• Email communication services

• Analytics providers

These providers process data securely and only for operational purposes.

7. Data Storage & Security

We take reasonable technical and organisational measures to protect your information, including:

• Secure booking platforms

• Password-protected systems

• Restricted data access

• Encrypted payment processing

While we strive to protect your data, no online transmission can be guaranteed 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain consultation records

• Meet legal, accounting, or insurance requirements

You may request deletion of your data at any time, subject to legal obligations.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent

• Request data portability

• Object to certain processing activities

To exercise these rights, contact us using the details below.

10. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Analyse website traffic

• Improve user experience

• Remember preferences

You can manage or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect data from children.

13. International Data Transfers

By using our website or services, you acknowledge that your information may be processed or stored in countries outside your residence where our service providers operate.

14. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page with the updated revision date.

15. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Clodagh Haircare
Email: clodaghhaircare@clodaghhaircare.com
Website: www.clodaghhaircare.com